The Telstra Hub

The Telstra Hub provides a single point of access for all your Telstra services, it gives you access to the billing portal and being web-based it’s available anytime, from anywhere in the world. You can customise the Hub to define how you view your managed services – giving services your own specified names and defining a hierarchy that matches your business’ perception based on geography, importance or purpose.

Through the Telstra Hub you can:

• View status, monitor and manage your global network in near-realtime using the service monitoring functionality. (This area of the Hub shows a geographic map of your network, and also lists your network devices, hosted devices and your users).
• Get service issues and incidents swiftly resolved by raising fault tickets with Telstra Technical Support and view progress on existing tickets.
• View the progress on your current orders with Telstra
• Submit feedback and comments: let us know additional product features you would find useful or suggest ways we could improve our service to you.

If you are an existing customer and don’t yet have access to the Telstra Hub, you can create a registration request by selecting 'Register' from the menu on the left, complete your details and click ‘Register’. Please have your Telstra Customer Account ID number to hand.

Go to the Telstra Hub.